Shipping Policy

Effective Date: August 2026

At Belmoris, we aim to provide a simple, reliable, and transparent shipping experience for every order.

1. Shipping Locations

We currently ship to addresses within the United States.

Some products may have shipping restrictions based on size, weight, availability, or destination.

2. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully confirmed.

Orders are not normally processed or shipped on weekends or U.S. public holidays.

You will receive an order confirmation after placing your order and a shipping confirmation with tracking information once your order has been shipped.

3. Delivery Times

Estimated delivery time is generally:

3–7 business days after processing.

Delivery times are estimates and are not guaranteed. Delays may occur because of weather, carrier issues, holidays, incorrect addresses, or other circumstances outside our control.

4. Shipping Costs

Available shipping options and costs will be displayed during checkout before you complete your purchase.

Shipping charges may vary depending on the product, destination, package size, weight, and shipping method.

If free shipping is offered on a specific product or promotion, the applicable terms will be displayed on the product page or at checkout.

5. Order Tracking

Once your order has shipped, we will provide tracking information by email when available.

Tracking information may take some time to become active after the carrier receives the package.

6. Incorrect Shipping Address

Please make sure your shipping information is accurate before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply for reshipment.

7. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's procedures.

If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the carrier.

8. Damaged Packages

If your package arrives visibly damaged, please take photographs of the package and product and contact us as soon as possible.

For damaged or defective products, please also review our Return & Refund Policy.

9. Large or Heavy Products

Certain products, including furniture, fitness equipment, saunas, massage chairs, hot tubs, appliances, and other oversized items, may require special shipping arrangements.

Shipping times and charges for these products may differ from our standard shipping estimates. Any applicable shipping information will be provided during checkout or communicated after the order is placed.

10. Multiple Products

If your order contains multiple products, items may be shipped separately depending on product availability, warehouse location, package size, or shipping requirements.

You may receive more than one tracking number for a single order.